Terms & Conditions
These terms and conditions (“Terms” hereafter) are subject to occasional revision, and if we make any substantial changes, you are responsible for providing us with your most current e-mail address. These changes will be effective immediately for new users of our website. Continued use of our website following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THESE LIMITATIONS APPLY REGARDLESS OF LEGAL THEORY, WHETHER BASED ON TORT, STRICT LIABILITY, BREACH OF CONTRACT, BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT KARUN EYEWEAR EUROPE SL. WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Arbitration Agreement. All claims and disputes (excluding claims for injunctive or other equitable relief as set forth below) in connection with the Terms or the use of any product or service provided by Karun Eyewear Europe SL. that cannot be resolved informally or in small claims court shall be resolved by binding arbitration on an individual basis under the terms of this Arbitration Agreement. Unless otherwise agreed to, all arbitration proceedings shall be held in English. This Arbitration Agreement applies to you and the Karun Eyewear Europe SL., and to any subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of services or goods provided under the Terms.
Notice Requirement and Informal Dispute Resolution. Before either party may seek arbitration, the party must first send to the other party a written Notice of Dispute (“Notice”) describing the nature and basis of the claim or dispute, and the requested relief. A Notice to the Karun Eyewear Europe SL. should be sent to by email to firstname.lastname@example.org where you will be indicated the most relevant address to send a printed copy to. After the Notice is received, you and the Karun Eyewear Europe SL. may attempt to resolve the claim or dispute informally. If you and the Karun Eyewear Europe SL. do not resolve the claim or dispute within thirty (30) days after the Notice is received, either party may begin an arbitration proceeding. The amount of any settlement offer made by any party may not be disclosed to the arbitrator until after the arbitrator has determined the amount of the award, if any, to which either party is entitled.
Additional Rules for Non-Appearance Based Arbitration. If non-appearance based arbitration is elected, the arbitration shall be conducted by telephone, online and/or based solely on written submissions; the specific manner shall be chosen by the party initiating the arbitration. The arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise agreed by the parties.
Time Limits. If you or the Karun Eyewear Europe SL. pursue arbitration, the arbitration action must be initiated and/or demanded within the statute of limitations (i.e., the legal deadline for filing a claim) and within any deadline imposed under the AAA Rules for the pertinent claim.
Authority of Arbitrator. If arbitration is initiated, the arbitrator will decide the rights and liabilities, if any, of you and the Karun Eyewear Europe SL., and the dispute will not be consolidated with any other matters or joined with any other cases or parties. The arbitrator shall have the authority to grant motions dispositive of all or part of any claim. The arbitrator shall have the authority to award monetary damages, and to grant any non-monetary remedy or relief available to an individual under applicable law, the AAA Rules, and the Terms. The arbitrator shall issue a written award and statement of decision describing the essential findings and conclusions on which the award is based, including the calculation of any damages awarded. The arbitrator has the same authority to award relief on an individual basis that a judge in a court of law would have. The award of the arbitrator is final and binding upon you and the Karun Eyewear Europe SL.
Confidentiality. All aspects of the arbitration proceeding, including but not limited to the award of the arbitrator and compliance therewith, shall be strictly confidential. The parties agree to maintain confidentiality unless otherwise required by law. This paragraph shall not prevent a party from submitting to a court of law any information necessary to enforce this Agreement, to enforce an arbitration award, or to seek injunctive or equitable relief.
Severability. In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
Survival of Agreement. This Arbitration Agreement will survive the termination of your relationship with Karun Eyewear Europe SL.
Right to Waive. Any or all of the rights and limitations set forth in this Arbitration Agreement may be waived by the party against whom the claim is asserted. Such waiver shall not waive or affect any other portion of this Arbitration Agreement.
Emergency Equitable Relief. Notwithstanding the foregoing, either party may seek emergency equitable relief before a state or federal court in order to maintain the status quo pending arbitration. A request for interim measures shall not be deemed a waiver of any other rights or obligations under this Arbitration Agreement.
Small Claims Court. Notwithstanding the foregoing, either you or the Karun Eyewear Europe SL. may bring an individual action in small claims court.
Claims Not Subject to Arbitration. Notwithstanding the foregoing, claims of defamation, violation of the Computer Fraud and Abuse Act, and infringement or misappropriation of the other party’s patent, copyright, trademark or trade secrets shall not be subject to this Arbitration Agreement.
Courts. In any circumstances where the foregoing Arbitration Agreement permits the parties to litigate in court, the parties hereby agree to submit to the personal jurisdiction of the courts located within California County, California, for such purpose
Electronic Communications. The communications between you and Karun Eyewear Europe SL. use electronic means, whether you use the Site or send us emails, or whether Karun Eyewear Europe SL. posts notices on the Site or communicates with you via email. For contractual purposes, you (a) consent to receive communications from Karun Eyewear Europe SL. in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Karun Eyewear Europe SL. provides to you electronically satisfy any legal requirement that such communications would satisfy if it were be in a hardcopy writing. The foregoing does not affect your non-waivable rights.
Indemnification: You agree to indemnify, defend and hold harmless Karun Eyewear Europe SL and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
Order, conclusion of contract and contractual partner
The presentation of the goods in the online store does not constitute a binding offer to conclude a purchase contract. Only your order is a legally binding offer to us to conclude a purchase contract.
We, Karun Eyewear Europe SL, Paseo de la Castellana, Num. 91, Planta 4, 28046 Madrid, are the only contractual partners for all sales contracts that you conclude with us via our online store.
By clicking on the "Pay Now" button, you place a binding order for the goods contained in the shopping cart. The confirmation of receipt of the order follows immediately after the order has been sent and does not constitute acceptance of the contract. We accept your order by sending a shipping or collection confirmation by e-mail or by delivering the goods.
Prices and shipping costs
The prices shown in the online store at the time of your order apply to your order. All prices are in EURO (EUR) including any shipping costs.
Terms of Delivery
We deliver the goods you have ordered with a parcel service provider selected by us to your front door or to a different delivery address specified by you.
Delivery periods are extended appropriately in the event of force majeure, i.e. the occurrence of unforeseen obstacles that are beyond our control. This applies insofar as such obstacles can be proven to have an influence on the delivery of the goods to you and also if these circumstances occur at one of our sub-suppliers from whom we purchase the goods you have ordered. Claims for damages do not arise for you as a result. We are also not responsible for the circumstances if they arise at a time when we are already in default with the delivery. We will inform you of the duration of the obstacle as soon as it is foreseeable. If you cannot reasonably be expected to accept the delivery as a result of the delay, you are entitled.
Terms of Payment
All amounts due are due for payment immediately without deduction. Payment is processed by external providers or service providers.
In the online store we offer the following payment methods for purchases:
- Credit card: Visa, Mastercard or AMEX
- Shop Pay
The charge is made upon completion of your order. Credit card transactions are processed by Shopify Payments. For payment via Shop Pay you will be forwarded to the providers website. You can find information about the Shop Pay payment service on the Shop Pay website.
Right of Withdrawal
You have a right of withdrawal in accordance with the statutory provisions. We will inform you about this as follows:
RIGHT OF WITHDRAWAL
You have the right to withdraw from this contract within fourteen days, but you need to provide us a reason for these, mainly for our continuous improvement.
The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the goods.
In order to exercise your right of withdrawal, you must tell us Karun Eyewear Europe SL by means of a clear statement about your decision to accept this contract revoke.
To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, excluding the delivery costs, at the latest within fifteen days from the day on which we received the notification of your cancellation of this contract (may take longer during festivities). For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We can refuse repayment until we have received the goods back and have verified that they come in the expected conditions. You must send the goods back to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send or hand over the goods before the period of fourteen days has expired. We do not bear the costs of returning the goods. You are the only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
Product packaging and accessories such as glasses cases and the cleaning cloth are part of the ordered goods. If this product packaging and accessories are not returned when the goods are returned, this can lead to a significant deterioration of the goods. In these cases, we reserve the right to demand the return of the product packaging or to claim compensation.
Return & Exchanges
We grant you a fourteen-day right of withdrawal from receipt for any goods bought.
The instructions for the return will be given by our Customer Squad Team in response to your solicitation.
We will use the same payment method that you used for your original payment to refund your purchase price, minus the shipping costs.
In the event of damage to the goods, you must pay appropriate compensation.
Claims for Defects
We assume the statutory warranty for all goods purchased in our online store.
Claims for defects are to be addressed to us, Karun Eyewear Europe SL, Paseo de la Castellana, Num. 91, Planta 4, 28046 Madrid.
Please check the goods immediately after receipt of the delivery for completeness, any defects or transport damage and report them to us immediately. However, failure to report this has no effect on your statutory claims for defects.
Voluntary Karün Service Guarantees in the Online Store
The voluntary Karün service guarantees that go beyond the statutory cancellation and return options apply exclusively to orders from the online store. An assertion directly via the online store is excluded.
Our Customer Squad can be reached on email@example.com from Monday to Friday.
Proper and careful handling of your personal data is just as important to Karün as the correct fit of your visual aids. Since data protection is therefore a high priority at Karün, we strictly adhere to the provisions of the Federal Data Protection Act and all other applicable legal provisions when collecting and using it.