Shipping Details

- How much is the shipping

 - Standard shipping is FREE in the European Union on orders over € 99

 

- Lost Packages

- If a package gets lost, the courier will start an Investigation. We know that this process can take long. If the package is not found in the next 10 business days after the original date, it was scheduled to arrive. We will take your case to give you a personalized solution. 

 

- Track my order

- As soon as your order is shipped from our warehouse, you will receive a confirmation email with the tracking information, including the tracking number of your parcel and a tracking link from the carrier´s web page so you can follow up the process.
- In case you do not receive the email with the information or experience any delivery problem, reach out via email europe@karunworld.com or social media and we will support you within 24h. Make sure to indicate your order number so we can help you better.


- Taxes & Import fees


We are not responsible for any action taken by customs, additional taxes or fees. The recipient of import packages is responsible for customs charges that may apply to the shipment.

 

- I did not receive my package, what can I do?


- Check the tracking information via the link you received by email (check spam).
- Contact the carrier directly and ask for instructions.
- In case of issues, reach out via email europe@karunworld.com or social media and we will support you within 24h. Make sure to indicate your order number so we can help you better.

 

- Shipping time estimations:


- For orders that include only Straps:


In case your order includes only straps and no eyewear, your package will be delivered with postal service; please count up to 10 business days for delivery.

- For orders that include Sunglasses and/or Frames:

Country COURIER TOTAL DÍAS
Austria UPS 4 Business Days
Belgium UPS 4 Business Days
Bulgaria UPS 6 Business Days
Czechia UPS 6 Business Days
Denmark UPS 6 Business Days
Estonia UPS 7 Business Days
Finlandia UPS 7 Business Days
France UPS 4 Business Days
Germany UPS 5 Business Days
Greece UPS 6 Business Days
Hungary UPS 5 Business Days
Ireland UPS 7 Business Days
Italy UPS 4 Business Days
Latvia UPS 6 Business Days
Liechtenstein UPS 4 Business Days
Lithuania UPS 4 Business Days
Luxembourg UPS 4 Business Days
Monaco UPS 7 Business Days
Netherlands UPS 5 Business Days
Norway UPS 6 to 7 Business Days
Poland UPS 4 Business Days
Portugal Envialia 3 Business Days
Romania UPS 5 Business Days
San Marino UPS 4 Business Days
Slovakia UPS 7 Business Days
Slovenia UPS 7 Business Days
Spain - Canarias Correos 4 to 5 Business Days
Spain - Península Envialia 3 Business Days
Sweden UPS 5 Business Days
Switzerland UPS 6 to 7 Business Days
United Kingdom UPS 7 to 8 Business Days